Understand what exists
Review channels, roles and bottlenecks with the relevant stakeholders.
Internal systems
Workshops and collective reflection
PORTA confiance LAB is a working format within this service: workshops based on real situations, practice reviews and reflection on roles and power dynamics. Each intervention addresses a concrete question for your organisation.
Define responsibilities
Clarify who receives concerns, refers, examines facts and makes decisions; address incompatible roles.
Build the tools
Depending on the mandate: reporting pathways, procedures, confidentiality rules, information materials and a person-of-trust framework.
Put the system into practice
Prepare communication, work through real situations and plan reviews of practice.
A small organisation may need an external contact and a short procedure. A more complex organisation may require several channels, differentiated responsibilities and follow-up. Deliverables and scope are agreed with you.
Internal systems →Let us discuss your needs
A few lines are enough to arrange an initial conversation. Arrangements, scope and fees are clarified before the service begins.